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PMU and Aesthetics Etiquette/Policies

Booking: A time reservation of $50 for Permanent MakeUp & $10 Eyelash Extensions, Lash lifts, or Brow Laminations is required at the time of booking to secure the appointment, this will be deducted from the total at the appointment. Failing to show up or canceling last minute will result in loss of booking fee.


Arrival: Please arrive a few minutes prior to your appointment time, late arrival may affect your treatment time or result in a cancelled appointment. 


Children: Although we love them, I kindly ask that you please leave them at home this is your time to relax and unwind and due to insurance reasons and OHS we can't have minors in the studio. 


Valuables: PMU and Aesthetics accepts no responsibility for valuables that go missing or are damaged within the premises.


Cancellations: Please kindly provide us with 48-24 hrs notice, rescheduling appointments is subject to availability. a $50 last minute cancellation fee will be charged.


Confirmations: Please kindly reply to your confirmation message, if your appointment is unconfirmed by end of business day it will sadly be cancelled. 

No shows: Failing to contact and not showing up to your appointment will result in not being rebooked.


Refunds: No refunds will be issued under any circumstances.


Reactions: We work to ensure that we use the best products in the industry but we take no responsibility for any allergic reaction/ reactions that may occur, this is a risk you are taking when under going eyelash extensions, patch tests are available.

In the instance a reaction does occur please seek medical attention immediately.


Lash hygiene: Failure to remove eye make up  prior to your treatment will/can result in shortened treatment time and poor retention. clean lashes = happy healthy lashes, we offer a 20.00 lash bath service for all lashes in need of care.

If you have any issues within 72 hours of lash application please contact us immediately.

For Permanent MakeUpWe do not recommend these services for anyone who is pregnant or nursing. This is because hormonal changes may result in unpredictable results, and among many other reasons if you(the client) have an allergic reaction strong medical care or strong medication may be needed that would affect your baby.

*With new appointments, we ask for a $50 time reservation to secure your spot that will go towards the total value of the service

*Cancellation policy; We ask that you contact us reschedule a minimum of 2 days prior to your appointment. Failure to do so or not showing up for the appointment will result in a charge of $50 for the time slot taken and cannot be used for future appointments. Please reach out if this were to occur because we do know each case can be "unique"

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